Markolaser experts service

Laser Marking Machine Technical Service & Support Provider


Markolaser is committed to manufacturing high-quality machines that are designed to last. We understand the impact of machinery downtime on your business, which is why we offer exceptional after-sales services to keep your machines running smoothly and efficiently.


Our team of experienced technicians is always available to provide bespoke solutions and maintenance services that help keep your machines working for longer. We believe that investing in top-of-the-line industrial machinery is a significant decision, which is why we ensure that our products are built to withstand the test of time.


When you choose Markolaser machines, you are selecting workhorses that are designed to handle the toughest industrial applications. Our machines are built to perform and are engineered to last. We understand the costs associated with constant maintenance, which is why our machines have fewer breakdowns, making them more cost-effective over time. Additionally, this results in less waste, making them environmentally friendly.


At Markolaser, we stand behind our promise of durability and quality. Our machines are designed to withstand the harshest industrial environments, making them a wise investment for your business. With our after-sales services, you can be confident that your investment is protected, and you can maximize its potential.


Whether you need a laser marking machine or a laser engraving machine, trust Markolaser to deliver quality, reliability, and durability. We are your trusted partner for all your industrial machinery needs, and we are dedicated to making a positive impact on your manufacturing processes.



Customer Service makes a difference


Our service is the heart of our business. Markolaser service experts react expeditiously when called upon – but ideally our products are good enough to obviate any issues in advance.

Regardless the location of your production sites is in India, or even in other part of Asia, Europe, South Africa- Markolaser service experts are highly qualified and are spread in all over India and having hands on experience in Foreign Service as well.

A Company with a wide experience in laser marking solutions, we at Spinks work very closely with our customers to achieve quality and deliver satisfaction upto their desired mark.

We also understand the possibility of sharing our experience, knowledge and specifications to offer the best feasible solutions to meet customer requirement.


Sample Testing (Free of Cost)

We provide free product sample testing services in our showroom and headquarter in Gurgaon to validate the quality of our laser marking machines on your products. We try to offer you the most suitable model as per your requirement. We have in-house Artwork facility to convert your drawings into the correct formats or we can also directly accept the artwork for trial on your products on our laser marking machines. For free sampling, please send your product to a nearby branch of Spinks Group or directly to our headquarter in Gurgaon, Near Delhi NCR, India.


According to customer's product and Application, we can Provide satisfactory Solution that supports higher manufacturing efficiency and Superior processing quality for the customer.



Laser marking Machine Maintenance – Round the Year

We offer warranty of 24 months on our laser marking machines. However even after 24 months we provide instantaneous support to our clients all the time. Qualified Laser Engineer can be sent to customer's company for maintenance.


Please send us an inquiry form for more information and services


Online Support

All our laser marking machines can be connected via internet and can be viewed and corrected for software related faults online.

N.B:- For international clients the freight will be charged extra or client can provide TNT, DHL or FedEx account number.
Training Machine Installation & Technical Training.

Qualified Laser Engineer will be sent to customer's site to optimize the productivity of your laser marking machines. this includes training on machine (Machine operation, machine maintenance, machine debugging, product sample processing etc). Spinks Group also welcomes it's customers to come to Gurgaon Showroom for laser marking machine training.

Some Key-points that make our services better

Always ready to assist you

Highly qualified service experts.


Worldwide support

On-line remote services.


Service, a click away

9AM TO 8PM Support (IST)

At Markolaser - We provide unique service structure to help you before and after sales:

Frequently Asked Questions?

1 What is the standard warranty period offered on Markolaser systems?

Ans: Markolaser offers a comprehensive 24-month warranty on its laser marking machines.

2 Does Markolaser continue to provide maintenance and repair help after the 24-month warranty expires?

Ans: Yes. Beyond the initial 24-month warranty, Markolaser continues to provide instantaneous, round-the-year technical support to all clients. For long-term lifecycle care, factories can choose between Covered Annual Maintenance Contracts (AMCs) or Non-Covered Annual Maintenance Contracts tailored to their operating budgets.

3 How does Markolaser handle sudden hardware troubleshooting if a machine is located far from their headquarters?

Ans: Markolaser utilizes a dual-layer approach to maintain high uptime. Qualified technicians can remotely access the workstation using digital tools to inspect software settings, review operational data, and troubleshoot configurations. If physical intervention is required, a qualified laser engineer is dispatched directly to the customer's facility to repair the machine and restore productivity.

4 Does Markolaser's technical service team support manufacturing facilities located outside of India?

Ans: Yes. While Markolaser has an extensive service network across India, its technical team also has significant global field-service experience and provides support to manufacturing facilities across Asia, Europe, and South Africa.

5 Can a manufacturer test their parts on a Markolaser machine before committing to a purchase?

Ans: Yes. Markolaser offers product sample testing services. Clients can send their raw materials or components to the Spinks Group headquarters in Gurgaon (Delhi NCR) or to a nearby regional branch for evaluation and testing.